AccessAble has launched its brand-new website and App for the Midlands!

December 10, 2018

The launch event, hosted by Birmingham City Council, brought together disabled people, disability organisations and AccessAble’ partners to showcase the new App and website. They feature 1,000s of places across the region, all visited and assessed by AccessAble’ surveyors.

Speaking about the need for the service Disability Blogger, Lucy Wood said, 

“The word ‘Day Trip’ has always made me anxious and when I go out it can feel like a military operation. It’s vital to do loads of research in advance; I don’t feel I can be spontaneous, when I have to trawl through websites to find accessibility information. For Disabled People, finding the practical stuff is vital – can I get in, can I use the toilet! Very few venues have this much detail online, this is why the AccessAble website and App is so exciting. Being able to get the level of detailed information that I need, knowing I can trust it, means I can get this information quickly and takes away the need to plan. It is a revolutionary step forward for disabled people in the UK, and I can’t wait to go on my next adventure! ”

Speaking about the launch, AccessAble’s Executive Director, Anna Nelson said, 

‘AccessAble exists is to provide detailed information to venues throughout the UK, so that disabled people, carers and anyone who needs to know more about accessibility can find out if a place will be right for them. We are passionate about delivering our social mission and helping more of the c.20m people in the UK who have accessibility AccessAble has launched its brand-new website and App for the Midlands! requirements. We believe our new website, App and name is key to achieving that.

We are fortunate to work with a fantastic range of committed partners and disability organisations across the Midlands. We hope they will inspire others to place accessibility at the heart of inclusive information provision.’

Speaking about the launch and their ambitions for the city, Graeme Betts, Interim Director of Adult Social Care, Birmingham City Council said,

‘The event was a fantastic opportunity to hear more about the difference that AccessAble’s Detailed Access Guides will make by empowering disabled people to be able to live their lives to the full, and access all their community has to offer. The enthusiasm in the room led to lots of positive, thought-provoking discussions, and it was clear that everyone involved in the event is committed to improving accessibility. AccessAble plays a crucial role in our ambition to make Birmingham the most accessible city in Britain ahead of the Commonwealth Games.’

The new website and App has been made possible thanks to funding from NHS Property Services, Andrew Flett, Head of Corporate Social Responsibility commented,

“Every week millions of patients, their carers and their families visit NHS properties managed and owned by NHS Property Services. It’s important to us that all visitors have the information they need to make their stay as stress-free as possible. This is particularly important to those members of the public with additional accessibility needs. Through our three-year partnership with AccessAble we’re increasing the number of NHS sites with online user guides and are delighted that we’ve been able to fund development of the new website and mobile App which will be a useful resource for all patients, staff and visitors to our buildings.”   

As part of the launch AccessAble are publishing an important survey that highlights the vital need for better accessibility information. The survey revealed that 99% of disabled people want to know about accessibility before visiting a new place and 98% search for accessibility information in advance.  

You can see the full results here
To check out the new service simply visit the website at  or download the AccessAble App from the Apple Store or Google Play Store. If you have any feedback you can contact AccessAble at,  message us on social media or give us a call on 01438 842710.


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