RDB Star Rating, an independently accredited ‘quality’ assessment company, is pleased to announce that the participating Lancashire care homes have once again achieved fantastic results for 2019. In the latest round of independent assessments they have all been awarded either 4 or 5 stars, which denotes good or excellent standards of care.
Susan Barr, registered manager at Bushell House, who participated in the scheme, said: “We really can’t thank RDB enough! This process assists us to constantly improve our service and is great for staff morale. We appreciate the independent view of the assessor and the affirmation of what we are doing well and pointers to help us in areas where we can improve.”